Reference

The Legal Terms Behind Your Account

This page holds the account terms, the privacy wording and the data rules that sit behind everything you do in our lobby, written so you can read it on a phone without a second screen.

Account termsPrivacy wordingWallet clausesRegion eligibility
bj6636 The Legal Terms Behind Your Account
POLICY CONTACT PATHS

Reaching Us About A Clause

When a clause touches money in transit, a chat thread beats a long email chain. Every request starts from your logged-in account, which lets us match you to the right profile without asking for your password or a one-time code. Have the transaction reference handy if the question is about a bKash, Nagad or Rocket payment, and ask for a case reference when a hold is involved so the whole thread stays in one place.

Chat from your account Open the chat panel while you are signed in and describe the clause in your own words. If a payment is sitting unsettled, paste the bKash, Nagad or Rocket reference so we pull the same record you are looking at.
Written request by message Use the contact form in your account menu when you want an answer you can keep. Anything about stored details, a correction or a copy of your data is easier to handle on a written thread.
Escalation on account holds If access or a withdrawal is paused while we confirm an account detail, ask for the case reference and quote it next time you write. Reusing one thread keeps the history intact instead of starting over.
DATA AND SECURITY

How We Handle Your Data

Running an account means holding your details, so we keep that part narrow and explainable. Sign-up data, the wallet number behind a bKash, Nagad or Rocket transfer, and the record of each session are stored for the reasons set out in the clauses above. Nothing is kept without a purpose you can ask about, and a correction or a copy of what we hold can be requested from your account menu whenever you want it.

What we store

We hold the details you enter at sign-up, the wallet numbers used for bKash, Nagad or Rocket transfers, and a record of each session. That record is what lets us settle a dispute about a wager or a payment.

Cookies on the lobby

Session cookies keep you signed in while you move between slots and live tables. Clearing them signs you out, which is why a new device always asks for the one-time code again before it opens your wallet.

Account security

Your password and the one-time code sent to your phone both guard the account. We never ask for either inside chat, so treat any message that requests them as something we did not send.

How long we keep it

Records stay while your account is open, and for a period after it closes where a payment dispute or a legal duty needs them. You can ask us to correct a stored detail at any time.

Legal Questions We Get Asked

These are the points that come up most often on this page, answered in the same plain wording the clauses use. If your situation is not covered here, send the question from your account menu and we will walk through how the rule applies to your own case rather than guesswork.

Access depends on your local law and eligible regions, so availability differs by area. Check the rules that apply where you are before you register or send a bKash, Nagad or Rocket transfer to us.

Yes. Send the request from your account menu so we can match it to the right profile, and we will confirm what we keep on your sign-up details, wallet records and session history.

No. Running a second account to split a wallet or to work around a suspension breaks the terms, and we may close both while the balance on each one is looked at.

A pause means we need to confirm something about a payment or an account detail. Ask for the case reference, keep the thread together, and we will say what is needed to close it.

The version on this page is the one that applies, and the date beside a clause shows when it took effect. A change touching your wallet or your access is flagged in your account messages.

Use chat from inside your account for a quick read, or the contact form when you want the answer in writing. Quote the clause and we will explain how it applies to your case.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.