Reference

Privacy Policy for Your bj6636 Account

This policy explains what we collect when you open an account, top up with bKash, Nagad or Rocket, and move through the lobby. Read it before you register so you know exactly what stays with us and what you can ask us to change.

Account dataWallet recordsDevice detailsYour requests
bj6636 Privacy Policy for Your bj6636 Account
DATA HANDLING PRACTICE

Cookies, Security and How Long We Keep Records

Short answer: we keep what a transaction needs and drop what it does not. Cookies on the site remember your session so you are not asked to log in again on every page, and they help us see which lobby sections load slowly on mobile networks in Dhaka. You can clear them in your browser, though you may need to sign in again. Account security sits with your password, your one-time code and the device you normally use. When a login comes from a new device, we ask for another code before letting it through.

Cookie control

Session cookies keep you signed in and help us measure page speed on mobile. Clear them in your browser settings any time, but expect to log in again afterwards.

Login verification

Your password plus a one-time code protects the account. A login from a new device triggers a fresh code before access is allowed through.

Retention windows

Wallet and transaction records are held for reconciliation and legal duties. Preference data and marketing consent are removed once you tell us to stop.

Change requests

Ask for a copy, correction or deletion of your account data through chat or email. We confirm your identity first, then tell you what can be changed.

PRIVACY CONTACT

How to Reach Us About Your Data

Privacy questions deserve a real person, not a form that disappears. Use the live chat inside your account and tell the agent you are writing about privacy or account data, and they will route it to the team that handles these requests. Email works too if you want a written record. Have your registered mobile number ready, since we verify identity before discussing anything tied to your wallet or account history.

Live chat Open chat from your logged-in account and ask for the privacy team. Agents confirm your registered mobile number before discussing any account or wallet data.
Email request Send a written request from your registered email so we have a record. Include your mobile number and what you want changed, corrected or removed.
Account help desk For wallet verification or login issues tied to a data request, the account help desk walks you through the steps in the language you use daily.

Questions About Your Privacy

These are the questions our support team fields most often about data, and the answers are the same ones we give in chat. If yours is not here, message us and we will answer it directly.

Your name, date of birth, mobile number and the wallet number used for bKash, Nagad or Rocket top-ups. We also record game activity, session logs and device type so transactions can be matched and disputes settled.

We store the wallet number linked to your account and the record of each transfer so deposits can be reconciled. We do not hold your wallet PIN or your bKash, Nagad or Rocket login credentials at any point.

Yes. Message live chat or email us from your registered address and request a copy of your account data. We verify your identity with your registered mobile number before releasing anything tied to the wallet.

Raise it in chat or by email and tell the agent which field is wrong. Name and date of birth changes usually need a document check, while a phone or wallet number update is handled through verification of the new number.

Session cookies keep you signed in and help us measure how lobby pages load on mobile. You can clear or block them in your browser settings, though blocking them may mean signing in again on each visit.

Wallet and transaction records stay as long as payment reconciliation and local legal duties require. Marketing preferences are dropped as soon as you withdraw them, and you can ask about deletion of other data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.